Política de reembolso

Refund Policy

We want you to love your purchase. If you are not satisfied, you may request a return within 60 days of delivery.

To be eligible for a return, items must be unused, unwashed, and in their original condition with tags attached.

To start a return, contact us at hello@lunellaus.com with your order number. We will provide return instructions and the return address.

Once your return is received and inspected, we will notify you. Approved refunds will be issued to your original payment method within 10 business days.

Please note that shipping costs are non-refundable, unless the return is due to our error or a defective item.